FAQ

We have received many requests for a catalog and for information on our products. Please allow us to answer most common questions.

Q: Where can they be displayed?
A: Display them on rooftops, cartops, parks, beaches and intercity terminals, in front of the show rooms and supermarkets. In one word, they can be displayed everywhere, just as you like.

Q: How can we install the inflatables?
A: It is very easy to install. Prepare your ground, Open the package of inflatables and blower. Plug in the blower and inflate it.

Q:Want a catalog?
A:All our range is displayed on the website and you can down load our catalog at: http://www.go-inflatables.com .Please print the pages you are interested in. We are pleased to answer any questions.

Q:What about size and color?
A:The size and color can be changed according to your requirements or according to the size in our webpage or catalogue.

Q:What material?
A:Inflatable games are made by PVC Tarpaulin. The Flame Retardant is suitable for BS5852(British Standard).
Introducing material: http://www.go-inflatable.com

Q:Can you print my picture or logo on the products?
A:Yes, we can print your picture or logo on the inflatable products, and you can offer the picture in any format made by Photoshop or Coredraw.

Q:Can you design one specially?
A:Yes, send us details and a sketch or a picture of your requirements and we will quote you our best price.

Q:What included in products?
A:It is included inflatable games, blower, kit bag(including the same color’s material, glue),ground sheet.

Q:What kind of guarantee you give?
A:Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it. Because it is too long distance to ship goods back, we will send a kit bag for every inflatable products.

Q:Your blowers meet CE/UL requirements?
A:Yes,our blowers have passed the certificates of CE,UL,GS,PSE and SAA

Q:Mini quantity?
A:1 piece. We welcome your sample order for MOQ 1 piece, and discounts available for larger quantities.

Q:How do I order?

A: You can order in our website. www.go-inflatable.com

a. Choose your interested goods, write down the model number;

b. Click on "Order online", fill in the customer info and submit;

c. We will sign a "Order Conformation", send you a scan original copy by e-mail.

2.Order by Fax / Email.

a. Download the "Order Form" at: http://www.go-inflatable.com

b. Type up the "Order Form" and fill in the blank, and send to 0086-592-6739629

c. we signed and send back to you for confirmation.

3. If special design, please email us for price and order information without hesitation.

How do I pay? Please transmit (T/T) the payment from your bank to our bank.

Q:How do you start the order?
A:We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If the order is urgent, you’d better pay 100% in advance

Q:Producing time?
A:Our regular producing time for 1pcs inflatable games is 6-15 days, excluding air transit time, from the date of confirmation. However, it can be depending on the design and the dimensions.

Q:Shipping?
A:Can be delivery by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. The shipping costs may be about USD95.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD95.00. Air charge is different for different country Address.

Q: Can I use my own forwarder to transport the products for me?
A: Yes, if you have your own forwarder in XiaMen, you can let your forwarder ship the products for you. And then you will no need to pay the freight to us.

Q:After service:
A:Global is responsible for making some modifications as you need and your purchase can be reproducted and refunded if there are serious quality problems